English Version
Article 1 (Operator Information)
- Business operator: Hayato Takahashi
- Address: Chuo-ku, Tokyo, Japan
- Contact: offer@bonsai-azukari.com
Article 2 (Personal Information Collected)
Information registered by the user
- Name (or handle name)
- Email address
- Other information requested by the Operator in the registration form
Information collected automatically through use of the Service
- IP address, browser type, and OS information
- Date and time of access to the Service and operation history
- Information collected through cookies and similar technologies
Payment information
Payment information (such as credit card numbers) is collected and managed directly by the payment processor (Stripe, Inc.). The Operator does not retain payment information such as card numbers. Please refer to Stripe's privacy policy at https://stripe.com/jp/privacy.
Article 3 (Purposes of Use)
Personal information collected is used only for the following purposes.
- Providing and operating the Service (account management, transaction processing, recording of digital ownership)
- Notices and communications to users (transaction confirmation emails, communications regarding payment and refunds, etc.)
- Improvement of the Service and development of new features
- Detection and prevention of misuse and response to violations of the terms
- Responses required by law (requests from administrative or judicial authorities, etc.)
Article 4 (Provision to Third Parties)
The Operator does not provide users' personal information to third parties except in the following cases.
- Where the user has consented
- Where required by law (requests from courts, police, etc.)
- Where necessary for the urgent protection of life or property
Provision to subcontractors
| Recipient | Information provided | Purpose |
|---|---|---|
| Stripe, Inc. | Email address, transaction amount, etc. | Payment processing |
| Email delivery provider (to be designated) | Email address | Sending notification emails |
Article 5 (Use of Cookies)
The Service may use cookies to improve convenience and for access analysis. You may disable cookies through your browser settings, but some features may become unavailable.
Article 6 (Retention Period)
- Account information: 5 years after withdrawal, or the period required by law, whichever is longer
- Transaction history: 7 years after completion of the transaction (based on accounting and tax retention obligations)
- Access logs: 1 year after collection
Article 7 (User Rights)
Users have the following rights regarding their own personal information.
- Right to disclosure: the right to request disclosure of retained personal information
- Right to correction and deletion: the right to request correction of inaccurate information, or its deletion
- Right to suspension of use: the right to request suspension of use for specific purposes
To exercise these rights, please contact us by email at the contact below. After identity verification, we will respond within a reasonable period.
Article 8 (Changes to this Privacy Policy)
The Operator may amend this Policy as necessary. Material changes will be notified in advance on the Service or to the registered email address.
Article 9 (Contact)
- Email: offer@bonsai-azukari.com
- Hours: weekdays 10:00–18:00 (Japan time)
Article 10 (Language)
This Policy is prepared in Japanese and English. In case of inconsistency, the Japanese version prevails.